The Best Premium WordPress Theme: Best WordPress Theme

Today, we are really excited to announce the release of the Divi Support Center. At Elegant Themes, there is nothing we consider more important than providing the best level of support possible to our community. But let’s be honest, it’s not easy. It’s especially difficult when dealing with a customer base of over 500,000 people that ask us thousands and thousands of questions every single day. Behind the scenes, we have been working extremely hard to improve our support system and the way we interact with customers. At scale, every little improvement we make can go a long way, and often times it’s the little things that cause the most frustration over time.

Recently we asked ourselves: What can we do outside of the support chat system itself to improve the way we interact with customers and remove the barriers that often cause frustration during support chats? The answer was the Divi Support Center, a new support area within Divi that allows customers to interface with our support system more directly and gives our support team the tools they need to quickly get to the heart of any problem. When it all comes together, it’s a wonderful thing.

#elegantthemes, #divitheme, #divi, #diviwordpresstheme, #elegantthemeswordpress, #wordpressthemes, #premiumwordpressthemes, #wordpressdesign, #themewordpress

20 COMMENTS

  1. Stopping by to say thanks for this one, helped me troubleshoot my site easily!…p,s, I don't give a crap about a header and footer builder…..lol

  2. Is sad to see that the plugin I tought would be the winner of the race of visual theme builder is losing against Elementor so badly.

  3. I gave you money years ago – since then you just keep giving me new value for that old money. It's wonderful! DIVI is one of the best decisions I ever made for my business, and every time you announce new features like this I forward it to my team and remind them all that we want to treat our clients the same way we are being treated by Elegant Themes. Thank you every one at ET for setting such a great example!!

  4. Can you please add this as a separate plugin and not built in. And you guys seriously need to work on the site loading and speed issues.

  5. All this features are nice but I would love a modular Divi and Divi builder so I can disable features I dont need and it has no effect on load times…

  6. I just made some system updates because of issues the status report found! It was super-easy! (Admittedly, that's because I had to look up how to increase the max file size before, but once I knew where to look, the changes were really easy to make!)

  7. Great feature especially safe mode feature but still waiting for woocommerce,header & footer builder & new modules

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